Verizon Customers Could Get Paid – If you were a Verizon customer in the last few years, you might be entitled to money through a class action settlement. This legal case, involving Verizon’s administrative fees, could mean a payout of up to $100 for eligible customers. Let’s break down what this means, who qualifies, how much you could get, and what to do next.
Verizon Customers Could Get Paid
| Point | Details |
|---|---|
| Settlement Amount | $100 million total |
| Eligible Period | January 1, 2016 – November 8, 2023 |
| Deadline to File | April 15, 2024 (Now closed) |
| Estimated Payout | $15 base + $1/month charged, capped at $100 |
| Actual Payments Reported | As low as $2.37, average around $14.81 |
| Payment Timeline | Final court approval April 26, 2024; payouts began early January 2025 |
| Payment Methods | Direct deposit, prepaid card, or mailed check |
| Official Website | Verizon Settlement Site |
The Verizon class action settlement was a rare chance for millions of U.S. customers to get compensated for questionable administrative charges. While the individual payments turned out to be small, the case highlights the importance of consumer awareness, billing transparency, and knowing your rights. If you missed this settlement, use it as motivation to stay alert for future opportunities to protect your money and hold companies accountable.
What Is the Verizon Class Action Lawsuit About?
Between 2016 and 2023, Verizon charged customers additional “Administrative Charges” or “Administrative and Telco Recovery Charges” on their monthly bills. Many customers argued that these fees were hidden, misleading, or unjustified. In response to multiple complaints, a class action lawsuit was filed. Rather than continuing with a long legal battle, Verizon agreed to a $100 million settlement to resolve the issue without admitting wrongdoing.
Who Is Eligible for This Settlement?
You were eligible if:
- You were a Verizon postpaid wireless or data plan customer;
- You were charged either an “Administrative Charge” or “Administrative and Telco Recovery Charge”;
- You had service between January 1, 2016, and November 8, 2023;
- You filed a claim by April 15, 2024. Unfortunately, if you didn’t file your claim by the deadline, you are no longer eligible.
How Much Money Will Verizon Customers Receive?
According to the settlement terms:
- Each eligible claimant would receive $15 base payout.
- An additional $1 for every month they were charged the fees.
- The maximum payout is capped at $100 per customer.
But Here’s the Catch:
Due to the large number of claims, actual payments were significantly lower than expected. Many users received between $2.37 and $14.81, according to reports by CBS News and Kiplinger.
“Don’t expect to get rich from class actions,” says Kiplinger. “The payout is often modest, especially with high legal fees and administrative costs involved.”
How Are Customers Receiving Payments?
Claimants were asked to choose a preferred payment method when submitting their claim. These included:
- Direct deposit (via Zelle, PayPal, or Venmo)
- Virtual prepaid cards
- Paper checks mailed to your address Payments began in January 2025, after the final court approval on April 26, 2024, and completion of appeals by September 2024.
How to Check If You Were Paid (or Missed Out)?
If you filed a claim but haven’t received a payout, you should:
- Visit the official Verizon settlement website;
- Use your Claim ID or contact the Settlement Administrator;
- Check your email for any updates or notices sent regarding your payment method. If you didn’t file a claim before April 15, 2024, there is, unfortunately, no action you can take now.
Why This Matters: Lessons for All Telecom Customers?
This Verizon case is a reminder to:
- Review your monthly bills carefully, especially recurring fees;
- Question unexplained charges and read the fine print;
- Stay informed about class action lawsuits, which often fly under the radar;
- Act quickly when eligible, as deadlines are firm.
How to Stay Informed About Future Settlements?
Many customers miss out on class action money simply because they don’t hear about it in time. Here’s how you can avoid that:
- Sign up for email alerts on websites like TopClassActions.com and ClassAction.org;
- Follow consumer rights groups on social media;
- Enable notifications from law firms or settlement administrators if you’ve previously joined a claim. Being proactive can make sure you don’t miss out on money owed to you in the future.
FAQs About Verizon Customers Could Get Paid
Q1. Is it too late to file a claim for the Verizon settlement? Yes. The deadline was April 15, 2024. Claims submitted after this date are not accepted.
Q2. I filed my claim but received only $3. Why so little? Due to the large number of claimants, the payout was prorated. Legal fees and administrative costs also reduced individual payments.
Q3. How can I check my claim status? Visit the settlement website and enter your Claim ID or email address used during submission.
Q4. Will this affect my Verizon service or contract? No. This settlement is about past charges and does not impact your ongoing service or terms.
Q5. Can I join another lawsuit about the same issue? If you participated in this class action, you gave up the right to sue separately. If you didn’t file a claim, it depends on future legal developments.
Q6. Where can I read the full legal documents? All official filings and documents are available on the settlement administrator’s website.
Q7. Will there be more Verizon settlements in the future? It’s possible. Keep an eye on consumer protection lawsuits and regulatory filings for updates.
